Wednesday, December 30, 2009

Here....we go.....again

I have a blog and know how to use it

Read that and weep, you bitches of commerce.

Remember back a scant six months ago when I said
  • As gawd is my witness...I'll never go without hot water again
  • ?

    Yea. Well.

    Our three thousand dollar
  • Navien Natural Gas On-Demand Hot Water Heater
  • took a gigantic poop last night.

    And the geniuses (and I use that term very sarcastically) at Navien haven't a clue as to how to fix the gawddamned thing.

    Our plumber spent about three hours working on it today. After he exhausted all of his "expertise", he called the company, who proclaimed, after instructing him to turn this valve on and switch that switch off and clean out that tube and push that button three times while turning around seven times and chanting, "It's fixed! It's fixed! It's fixed!" that voila!...it's fixed and should be working fine.

    Yea...it's working fine...we get all the water we want...except it's as cold as a well digger's ass in Alaska.

    I actually felt sorry for him...the same plumber, by the way...that installed this particular non-functioning, ridiculously expensive, Rube Goldbergian contraption that's supposed to be energy-efficient to the nth degree.

    Screw you, too, Al Gore!

    Fortunately, it's still under warranty, so even a total replacement is covered.

    Unfortunately, no one is sure of exactly when it'll be fixed...and we're headed into what might be the coldest fucking part of the winter...as in temps of a big, fat 0...and below.

    Which means no hot showers. We could do the whole boil-water-on-the-stove-and-fill-the-tub thing...except for the fact that it's so cold that the water will cool off like...really fast.

    I won't say that Navien is a crappy company and that no one in their right mind should by a hot water heater from them.

    But if it's not fixed in a couple of days....

    Update

    After two days of tryin to figure the damn thing out, countless calls between our plumber and Navien's tech support (which totally sucks, btw), it's fixed!

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    2 Comments:

    At 1:24 PM , Blogger Mark Stevens said...

    I do remember reading that post!

     
    At 11:08 PM , Blogger Nate said...

    So glad to hear you are back getting hot showers. It would be very frustrating to be without after having such an expensive piece of equipment installed.

     

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